“…any questions related to our products or processes can be found on our website.”
As the reliance on company websites as a primary source of information has increased, so has the amount of content we expect to find. For example, a good website consists of pages such as corporate history, about us, mission, contact us, product descriptions etc. Users want what they need when they need it. Targeted answers to specific questions should be easy to find on your business’s website 24 hours a day. Generally speaking, people prefer not to call a helpline.
UCL Swift North America recognizes our customers are no different. That’s why we’re pleased to launch a Frequently Asked Questions (FAQ) page on our website. Now, we can better address your online inquiries and provide the most accurate information about our innovative products, day or night. We’ve answered some commonly asked questions we receive about the following products:
- Fiber optic fusion splicing equipment
- Fusion splice-on connectors (FSOC)
- Fiber optic cables
- FTTH drop cable
“The goal of our new FAQ section,” said Steven Kenney, Product Line Manager for UCL Swift North America, “is to be a resource for anyone with questions regarding fiber optic fusion splicing technology, splice on connectors and fiber optic cable and assemblies. As our product line grows, we will continue adding relevant questions and answers to our FAQ section. As a leader in the industry, we want to ensure that any questions related to our products or processes can be found on our website.”
Discover our All-In-One fusion splicers, and don’t forget to register your UCL Swift products. Want to speak to a person? We’ve got those, too! Our customer representatives are the best in the business.